How to Delete Invoices

Datagate Support | Nov 26, 2017

Read this document for an overview of how to delete invoices.

If you have any questions, don’t hesitate to contact the Services Team.

---

After invoice been generated, you can delete them if required (ex. errors).

🚨 Note: Only invoices which are in Generated or Gen. Failed statuses can be deleted. You cannot delete any invoice once you sent to customer or marked the invoice as sent. Instead, you can create a credit note to offset any invoices that have already been sent. 

How to Delete Invoices

Navigate to Invoicing.

Switch to Action Invoices.

Select invoice(s) in Generated and/or Gen. Failed statuses. Delete button will appear under the Actions dropdown.

Click on Delete invoice button, invoice delete confirmation message will open.

Click on Yes button to permanently delete any selected invoices.