What is Global Service Items?

Datagate Support | Oct 31, 2017

The Global Service Items page allows you to view and manage all the customers service items in a grid view. Service items are display in the page filter by selected service in the drop down. 

If you have any questions, don’t hesitate to contact the Services Team.

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Table of Contents

• Navigate to Global Service Items
• Add New Service Item 
• Edit Existing Service Item 

Navigate to Global Service Items

1. Open the main menu on the top left.

2. Click on Service Items.

Add New Service Item 

1. Navigate to Global Service Items.

2. Click on   button, Service Item Details window will open.

3. Enter service item details and select customer from the drop down.

4. Click Save button. 

Edit Existing Service Item 

1. Navigate to Global Service Items.

2. Click on the service item you want to edit.

3. Update service item details  and click Save button.